Peter Good Seminars

Peter Good has written and presented seminars in foodservice since 1986.

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Peter Good Seminars is nationally recognized by the foodservice industry for its presenters' superior training skills, extensive experience and genuine enthusiasm. Since 1993, we have presented to more than 30,000 employees from all segments of the foodservice industry.

Our mission is to deliver the highest quality seminars in both content and style to meet the changing needs of foodservice workers and employers. Our goal is to "plant the seeds" for positive change, continuous growth and success of all our clients.

We offer both public and private seminars throughout the country. Our clients are from all segments of foodservice, including full service restaurants, quick service restaurants, hotels, country clubs, contract foodservice companies, health care facilities, as well as food manufacturers and distributors.

About Peter Good

In the fall of 1974, while attending graduate school at the University of Chicago, Peter Good began working in a restaurant on the south side of Chicago. After three years of cooking, cleaning, bartending, bussing and waiting tables, he took his first management job at the age of 24 at another full service restaurant in Hyde Park. In 1979, he went to work at The Berghoff Restaurant, a downtown Chicago landmark for over 80 years. There, Peter nurtured his love of training, as he wrote training manuals and orientation programs for new employees, as well as conducting training and development classes for the restaurant.

Peter continue to develop his teaching skills by becoming an adjunct professor in hospitality at several Chicago-area colleges, and in 1986, assumed the position of Director of Education for the Illinois Restaurant Association. After several years of writing and presenting seminars for Illinois restaurateurs, he began to work with the National Restaurant Association's Educational Foundation, presenting programs to national chain restaurant companies.

In January of 1993, Peter started his own training company which today has become one of the country's most recognized seminar companies for food safety and customer service. Peter is a Certified Food Safety Professional (CFSP), a certified Food Management Professional, a co-author of several books on hospitality, and the author of the national recognized, award winning program entitled "The MAGIC of Hospitality". He is also the recipient of the "Distinguished Service" award from the National Institute for the Foodservice Industry.

Satisfaction Guaranteed
Our presentations have been delivered to audiences both in the U.S. and overseas with a rating of "outstanding" from 96% of our attendees. In fact, we are so sure that you'll be satisfied with our service, we offer a full 100% money back guarantee!

On-Site Training
Seminars can be customized to accommodate your company's needs. We recommend calling to schedule a in-house seminar for groups of 10 or more.

Group Attendance
We offer discounts for groups of 3 or more from the same company and registered for the same course.

PGS FAQ's

What is Peter Good Seminars?
Peter Good Seminars provides teaching, training, and motivational speaking to the foodservice industry.

What sort of seminars?
PGS is best known for our programs in food safety and customer service. Additionally, we speak on employee recruitment & retention and provide training and certification in the resposible service of alcohol.

How are the presentations delivered?
The programs are delivered in a variety of formats: keynote presentations, one, two, and three-day workshops, and "in-house" seminar presentations.

Who are your clients?
PGS has clients representing all segments of foodservice, including fine dining and full service restaurants, quick service chain restaurants, contract foodservice companies, hotel and club industries, food manufacturers and distributors, and allied groups, such as food service equipment manufacturers and trade associations.

What is special about PGS?
Our clients value our...

ability to be able to relate to any audience to create a comfortable learning environment

use of humor to convey a message

telling of stories to explain a concept

giving real-life examples to help apply a concept

showing respect for all participants in an audience

exhibiting patience and understanding of different learning styles and perspectives

What specific kinds of service do you provide your clients?
We may...

speak on customer service to a group of 75 sales and catering executives at an annual meeting (as we did for Maggiano's Little Italy)

train national trainers on how to deliver food safety certification to their employees (as we did at Hamburger University for McDonald's Corporation)

present service seminars to an entire restaurant company over a period of 4 months, from the executive team to area directors to general managers to service personnel in the restaurants (as we did for On The Border Restaurants)

moderate a team of industry leaders on best practices in food safety to an audience of 500 industry professionals (as we did it for COEX)

present on-going professional development seminars in food safety and customer service to area directors of a casual dining restaurant chain (as we did for Chili's)

deliver year-round food safety certification seminars to managers at a quick-service chain across 37 states (as we do for Chick-Fil-A)

assist in the writing of training materials for restaurant companies (as we have for Brinker International)

assist in developing HACCP food safety systems for restaurant chains (as we have for Sonic and Whataburger)

deliver a customer service program to a group of 300 registered dietary managers at their annual meeting (as we did for the Dietary Managers Assn.)

present a "Program of the Year" presentaion to a national group of catering executives (as we did for National Association of Catering Executives)

conduct on-going food safety certification training for team leaders of a retail food chain (as we do for Whole Foods Market)

teach and test foodservice managers for state certification in food safety (as we do in Illinois every month of the year)

discuss employee recruitment and retention issues amongst industry leaders (as we did for the Tennessee Restaurant Association)

present the "highest rated" seminar at the national conference of a food serivce distributor to 500 of their VIP customers (as we did for US Foodservice)

How can I get more information on how PGS might help our company?
Just call us toll-free at 1-800-528-2190